It is possible that you were absent during your delivery, your package may be in your local post office or mailbox.

Our average delivery times are 1 to 3 working days.
It may take up to 5-7 days during the summer period.

We deliver worldwide.
Delivery charges are FREE for orders over 50€ excluding luggage in France!

Our company is located in France.
Our store is located at 60 Rue Saint Stenay Centre Commercial Avenir
93700 DRANCY
You can come and pick up your order for free during opening hours.

Yes, 100% secure via MasterCard, Visa or PayPal.
You can see the small padlock displayed in the URL bar by clicking on it; our site is certified as secure for payments and passwords.

Your items are delivered by La Poste / Colissimo

Items are delivered according to the terms of your local post office and are usually delivered during office hours. (Monday to Friday, from 9am to 5pm)

Don't worry, our items will be left in your mailbox if they are small enough. Otherwise, your package will be left at your post office where you can pick it up

Do not worry, if your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise, and in accordance with our general sales conditions, once an order has been sent from our store, no further modifications can be made.

We offer a 100% "satisfied or refunded" guarantee!
If, for any reason, the product does not meet your expectations, you can return it to us within 30 days after receipt and we will fully refund the price of the item as soon as it arrives back with us.

However, all returned products must be in perfect condition and the return costs must be paid by you. Proof of postage should then be sent to us by email as proof of delivery.

For the delivery process, we will need a tracking number.

We currently have no sponsorship or partnership program at this time. However, if you have good ideas, feel free to send us an email

We can offer you an attractive price for Business / Enterprises at wholesale prices.
Contact us by email at contact@luckybag.fr