Delivery and Return

🚚 Shipping & Returns

Fast, tracked delivery throughout Europe

📍 Select your delivery country

🇫🇷 Metropolitan France

Fast delivery within 24 to 72 business hours

📦 Chronopost Pickup Point
Fast
Delivery time
24 to 72 business hours
Rate
3.99 € (order < 50.00 €)
Free from
50.00 €
🏠 Standard Home Delivery
Popular
Delivery time
24 to 72 business hours
Rate
4.99 € (order < 50.00 €)
Free from
50.00 €
⚡ Priority Shipping
Express
Delivery time
24 to 72 business hours
Rate
9.99 € (order < 50.00 €)
Reduced rate
7.99 € (order ≥ 50.00 €)
⚡ Express Service: We process your order as a priority and your parcel is shipped for delivery if you place your order before 4:30 p.m. Monday to Friday.
✍️ Delivery with Signature
Secure
Delivery time
24 to 72 business hours
Rate
6.99 € (order < 50.00 €)
Reduced rate
2.99 € (50.00 € – 89.99 €)
Free from
90.00 €
🏪 In-Store Pickup
Free
Availability
2 hours after validation
Address
Drancy 93700
Rate
Free

🏝️ DROM-COM (Overseas territories)

Guadeloupe, Réunion, Mayotte, Martinique, French Guiana, French Polynesia, New Caledonia, Saint-Martin, Saint-Barthélemy, Saint-Pierre-et-Miquelon, Wallis-et-Futuna

📮 Colissimo / Chronopost Overseas
Delivery time
3 to 5 business days
Flat rate
19.99 €

🇪🇺 Zone 1 - Nearby Europe

Germany, Belgium, Luxembourg, Netherlands

🚚 European Delivery
Delivery time
2 to 4 business days
Rate
7.99 € (order < 100.00 €)
Free from
100.00 €

🇪🇺 Zone 2 - Central & Southern Europe

Italy, Czech Republic, Denmark, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain

🚚 European Delivery
Delivery time
2 to 5 business days
Rate
8.99 € (order < 100.00 €)
Free from
100.00 €

🇦🇹 Zone 3 - Austria

🚚 European Delivery
Delivery time
4 to 6 business days
Rate
9.99 € (order < 120.00 €)
Free from
120.00 €

🇪🇺 Zone 4 - Northern Europe

Estonia, Finland, Latvia, Lithuania, Norway, Sweden, Switzerland

🚚 European Delivery
Delivery time
5 to 8 business days
Rate
12.00 € (order < 140.00 €)
Free from
140.00 €

🇪🇺 Other EU country

📦 Standard Europe
Delivery time
5 to 8 business days
Flat rate
15.00 €

🌍 Rest of the world

✈️ International Standard
Delivery time
4 to 10 business days
Flat rate
30.00 €
📦 Shipping information

Order processing:

  • Parcels are generally shipped the same day for orders placed before 4:30 p.m.
  • Otherwise, shipping takes place within 1 business day after payment is received
  • A tracking number is sent to you by email as soon as your order ships
  • The Chronopost pickup-point map is displayed after payment
🏪 In-store pickup available!

You can collect your product from our store in France 2 hours after your order has been validated.

Lucky Bag Store

📍 60 Rue Saint Stenay, Centre Commercial Avenir
93700 DRANCY

📞 01 48 38 36 66

↩️ Returns policy

Return conditions:

  • Your item must be unused and in the same condition in which you received it
  • It must be in its original packaging
  • Time limit: 30 days after receiving your order

Return costs:

  • Returns are free
  • Full refund of the order amount

Return process:

  • Send us your tracking number by email: support@luckybag.fr
  • Once received, checked and approved, we will refund you the full amount of your order