Delivery and Return
🚚 Shipping & Returns
Fast, tracked delivery throughout Europe
🇫🇷 Metropolitan France
Fast delivery within 24 to 72 business hours
🏝️ DROM-COM (Overseas territories)
Guadeloupe, Réunion, Mayotte, Martinique, French Guiana, French Polynesia, New Caledonia, Saint-Martin, Saint-Barthélemy, Saint-Pierre-et-Miquelon, Wallis-et-Futuna
🇪🇺 Zone 1 - Nearby Europe
Germany, Belgium, Luxembourg, Netherlands
🇪🇺 Zone 2 - Central & Southern Europe
Italy, Czech Republic, Denmark, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain
🇦🇹 Zone 3 - Austria
🇪🇺 Zone 4 - Northern Europe
Estonia, Finland, Latvia, Lithuania, Norway, Sweden, Switzerland
🇪🇺 Other EU country
🌍 Rest of the world
Order processing:
- Parcels are generally shipped the same day for orders placed before 4:30 p.m.
- Otherwise, shipping takes place within 1 business day after payment is received
- A tracking number is sent to you by email as soon as your order ships
- The Chronopost pickup-point map is displayed after payment
You can collect your product from our store in France 2 hours after your order has been validated.
Lucky Bag Store
📍 60 Rue Saint Stenay, Centre Commercial Avenir
93700 DRANCY
Return conditions:
- Your item must be unused and in the same condition in which you received it
- It must be in its original packaging
- Time limit: 30 days after receiving your order
Return costs:
- Returns are free
- Full refund of the order amount
Return process:
- Send us your tracking number by email: support@luckybag.fr
- Once received, checked and approved, we will refund you the full amount of your order