GENERAL TERMS AND CONDITIONS OF SALE

General terms and conditions of sale of products sold on https://luckybag.fr
Last updated 02/12/2016

 

ARTICLE 1 - OBJECT

These conditions govern the sales by the Lucky Bag leather goods company.

 

ARTICLE 2 - PRICES

The prices of our products are indicated in euros all taxes included (VAT and any other applicable taxes on the day of the order), unless otherwise stated and excluding processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the Lucky Bag company.

They will be at your expense and are your responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects from your local authorities.

All orders, regardless of their origin, are payable in euros.

The Lucky Bag company reserves the right to change its prices at any time, but the product will be invoiced based on the price in effect at the time of the order validation and subject to availability.

The products remain the property of the Lucky Bag company until full payment of the price.

Attention: as soon as you physically take possession of the ordered products, the risks of loss or damage to the products are transferred to you.

 

ARTICLE 3 - ORDERS

You can place an order:

Detail the chosen methods, for example:

Online: https://luckybag.fr
In-store: Avenir Shopping Center - 60 Rue Saint Stenay 93700 DRANCY - Lucky Bag
The contractual information is presented in French and will be the subject of confirmation at the latest at the time of order validation.

The Lucky Bag company reserves the right not to record a payment, and not to confirm an order for any reason, and especially in the event of a supply problem, or in the event of a problem with the order received.

 

ARTICLE 4 - VALIDATION OF YOUR ORDER

Any order placed on the https://luckybag.fr website implies full acceptance of these General Conditions. Any order confirmation implies your full acceptance of these general terms and conditions of sale, without exception or reservation.

All the data provided and the confirmation recorded will constitute proof of the transaction.

You declare that you have perfect knowledge of it.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and these General Conditions will be communicated to you in PDF format via the email address confirming your order.

 

ARTICLE 5 - PAYMENT

Validating your order implies an obligation to pay the indicated price.

Your purchases are paid for by credit card using the secure Paypal system.

 

ARTICLE 6 - WITHDRAWAL

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your liability is engaged. Any damage suffered by the product on this occasion may be of a nature to defeat the right of withdrawal.

The return costs are at your expense within 30 days.

After receiving the product and verifying its condition, Lucky Bag will refund the amounts paid, within a maximum period of 14 days following the notification of your request and via the same means of payment used during the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The supply of services fully executed before the end of the withdrawal period and whose execution has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer's specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods that have been unsealed by the consumer after delivery and that cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages the delivery of which is deferred beyond thirty days and the value of which is agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions concluded at a public auction.
The supply of digital content not provided on a material medium, the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.

 

ARTICLE 7 - AVAILABILITY

Our products are offered as long as they are visible on the https://luckybag.fr website and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the https://luckybag.fr website is not intended to sell its products in large quantities. Therefore, the Lucky Bag company reserves the right to refuse orders for 50 identical items.

 

ARTICLE 8 - DELIVERY

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.

In the event of a delay in shipping, an email will be sent to inform you of any possible consequences on the delivery time indicated to you.

In accordance with legal provisions, in the event of a delivery delay, you have the possibility of canceling the order under the conditions and modalities defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to its refund and the shipping costs under the conditions of Article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, Lucky Bag cannot be held responsible for any delay in delivery due exclusively to the unavailability of the customer after several appointment proposals.

 

ARTICLE 9 - WARRANTY

In accordance with the law, the Seller assumes two guarantees:

The legal conformity guarantee:

The Seller reminds the consumer: - has a period of 2 years from the delivery of the goods to act with the Seller - that he can choose between the replacement and the repair of the goods subject to the conditions provided for by the art. apparently defective or not corresponding - that he is exempt from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. - that, unless second-hand goods, this period will be extended to 24 months from March 18, 2016 - that the consumer can also assert the warranty against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price (provisions of articles 1644 of the Civil Code).

The legal guarantee of hidden defects:

This is a guarantee provided for by articles 1641 and following of the French Civil Code, which applies to customers residing in France when the purchased product has a hidden defect, that is to say a defect not apparent at the time of sale, which renders the product unfit for its use or which very significantly reduces this use.
The action for warranty of hidden defects must be brought within a period of two years from the discovery of the defect. To benefit from the warranty of hidden defects, you must notify the hidden defect to the seller. It will be your responsibility to prove that the product was affected by a hidden defect on the day of the sale.

The Seller refunds the buyer or exchanges the apparently defective products or those not corresponding to the order placed. The request for a refund must be made by contacting the Lucky Bag company.

ARTICLE 10 - LIABILITY

The products offered comply with the French legislation in force. The responsibility of the Lucky Bag company cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, the Lucky Bag company cannot be held responsible for damages resulting from the misuse of the purchased product.

Finally, the responsibility of the Lucky Bag company cannot be engaged for all the inconveniences or damages inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.

 

ARTICLE 11 - APPLICABLE LAW IN THE EVENT OF DISPUTES

Our complaints and disputes services are available at the following address: support@luckybag.fr.
Provide all the necessary information for your request to be processed as quickly as possible (order number, photo, invoice...)

The consumer also has the possibility of resorting to a mediation procedure in the event of no response after more than 7 days.

 

ARTICLE 12 - INTELLECTUAL PROPERTY

All elements of the https://luckybag.fr website are and remain the intellectual and exclusive property of the Lucky Bag company. No one is authorized to reproduce, exploit, rebroadcast, or use in any way, even partially, elements of the site, whether they are software, visual, or sound. Any simple link or by hypertext is strictly prohibited without express written permission from the Lucky Bag company.

 

ARTICLE 13 - PERSONAL DATA

The Lucky Bag company reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for improving the services and information we send you.

They may also be transmitted to companies contributing to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment.

These pieces of information and data are also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose the personal information and data concerning you, directly on the Internet site.

 

ARTICLE 14 - ARCHIVING PROOF

Our products are offered as long as they are visible on the https://luckybag.fr website and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the https://luckybag.fr website is not intended to sell its products in large quantities. Therefore, the Lucky Bag company reserves the right to refuse orders for 50 identical items. 

blem of supply, or in the event of a difficulty concerning the order received.