Delivery and Return
🚚 Deliveries & Returns
Fast and tracked delivery throughout Europe
📍 Select your delivery country
🇫🇷 Metropolitan France
Fast delivery in 24h to 72h business hours
📦 Chronopost Relay Point
Fast
Timeframes
24h to 72h business hours
Rate
3,99 € (order < 50,00 €)
Free from
50,00 €
🏠 Standard Home Delivery
Popular
Timeframes
24h to 72h business hours
Rate
4,99 € (order < 50,00 €)
Free from
50,00 €
⚡ Priority Shipping
Express
Timeframes
24h to 72h business hours
Rate
9,99 € (order < 50,00 €)
Reduced rate
7,99 € (order ≥ 50,00 €)
⚡ Express Service: We prioritize your order and your package is shipped if you place your order before 4:30 PM from Monday to Friday.
✍️ Delivery with Signature
Secure
Timeframes
24h to 72h business hours
Rate
6,99 € (order < 50,00 €)
Reduced rate
2.99 € (50.00 € – 89.99 €)
Free from
90,00 €
🏪 In-Store Pickup
Free
Availability
2h after validation
Address
Drancy 93700
Rate
Free
🏝️ DROM-COM (Overseas)
Guadeloupe, Réunion, Mayotte, Martinique, French Guiana, French Polynesia, New Caledonia, Saint Martin, Saint Barthélemy, Saint Pierre and Miquelon, Wallis and Futuna
📮 Colissimo / Chronopost DOM
Timeframes
3 to 5 business days
Flat rate
19,99 €
🇪🇺 Zone 1 - Nearby Europe
Germany, Belgium, Luxembourg, Netherlands
🚚 Europe delivery
Timeframes
2 to 4 business days
Rate
7.99 € (order < 100.00 €)
Free from
100,00 €
🇪🇺 Zone 2 - Central & Southern Europe
Czechia, Denmark, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain
🚚 Europe delivery
Timeframes
2 to 5 business days
Rate
8.99 € (order < 100.00 €)
Free from
100,00 €
🇦🇹 Zone 3 - Austria
🚚 Europe delivery
Timeframes
4 to 6 business days
Rate
€9.99 (order < €120.00)
Free from
120,00 €
🇪🇺 Zone 4 - Northern Europe
Estonia, Finland, Latvia, Lithuania, Norway, Sweden, Switzerland
🚚 Europe delivery
Timeframes
5 to 8 business days
Rate
€12.00 (order < €140.00)
Free from
140,00 €
🇪🇺 Other EU countries
📦 Standard Europe
Timeframes
5 to 8 business days
Flat rate
15,00 €
🌍 Rest of the world
✈️ International Standard
Timeframes
4 to 10 business days
Flat rate
30,00 €
📦 Shipping information
Order processing:
- Packages are generally shipped the same day for any order placed before 4:30 PM
- Otherwise, shipping within 1 business day after payment receipt
- A tracking number is sent to you by email as soon as it is shipped
- The Chronopost relay point map is displayed after payment
🏪 In-store pickup available!
It is possible to pick up your product in our store in France 2 hours after validation of your order.
Lucky Bag Store
📍 60 Rue Saint Stenay, Centre Commercial Avenir
93700 DRANCY
↩️ Return policy
Return conditions:
- Your item must be unused and in the same condition that you received it
- It must be in its original packaging
- Timeframe: 30 days after receiving your order
Return costs:
- Return shipping costs are your responsibility
- Initial shipping costs are non-refundable
- For an item valued over 50 euros, we recommend using a signature confirmation or purchasing delivery insurance
Return process:
- Send us your tracking number by email: support@luckybag.fr
- Once received, verified, and validated, we will refund you the full amount of your order